If you’ve ever gone into a wonderful restaurant with great ambiance and delicious food, then had it absolutely ruined by atrocious service, you know all too well how important employees are to your business. In most cases, your employees are your front line – they are the faces and voices of your company to all of your existing and potential customers.
On the bright side, good employees can truly boost your company’s success. You can end up with more referrals, improved customer loyalty, and even higher revenue thanks to good employees.
On the other hand, bad employees can cost you business, sales, and more.
But what makes one employee bad and another good? In part, the answer is their morale. Employees who enjoy their job and who are happy at their place of employment are more likely to generate positive benefits for your business. And, of course, it works the other way, too.
So how can you boost your employees’ morale and reap these benefits? Here are a few ideas.
Certificates of Achievement – Everyone wants to be recognized for a job well done. It’s simple human nature. When an employee works hard and his efforts go unnoticed, he is less likely to put forth that same effort in the future. One of the easiest ways to boost morale is to create certificates of achievement to distribute to employees who accomplish something significant, such as landing a particularly big client or making a certain number of sales. You can print the certificates right in your office using blank certificates that you can order online, such as the Achievement Foil Certificates or the Braided Foil Certificates.
Financial Compensation – Employees, like everyone else, responds well to financial compensation. The potential of a bonus for closing a certain number of deals or exceeding a quota can be the motivation your workers need to push themselves a little harder. The compensation doesn’t even have to come in the form of large cash amount. Something as simple as a free meal at a nice restaurant (perhaps donated as part of a joint venture) or even gift certificates to a popular store around the holidays can work just as well.
Praise – You don’t always need to give someone something concrete to boost their morale. Sometimes the best reward is just to say a few kind words when you see a worker going above and beyond the call of duty. For example, you could say “That was a great way to handle that client” or “Good job with that deal yesterday.” You’d be surprised at effective something like that can be for a worker.
Advancement – Although many companies want to promote from outside their companies, the promise of the potential for advancement within a company has always been a great motivator for workers. By keeping those avenues open to workers even at the lowest levels in the company, you are ensuring better morale among your employees and higher company loyalty.
Regardless of which method(s) you use to motivate your workers, remember that their morale is directly related to your customer satisfaction. That’s the best reason of all to care about the happiness of the people who work for you.